An empty screen, issues that colleagues don't have, unexplainable application behaviour?
Various factors can cause your browser to become unresponsive or behave unexpectedly. Browsers save data and snippets of program code to enhance performance, but sometimes this stored information can become outdated or corrupted. As a result, certain settings may persist, or your browser may still be using an older version of the application code.
Fortunately, you can usually resolve these issues by clearing all the information your browser has saved from YouProvide.
This action will only affect YouProvide and will not impact other websites, cookies, or saved data.
Delete cookies
Or another way:
1. Click on the site settings icon located at the beginning of the address bar (this may appear as a padlock in some browsers):
2. Click Site settings
3. In the Settings screen, click the Delete data button.
4.It is recommended to close your YouProvide tab in the browser and then restart YouProvide for optimal performance.
Clear browser cache
The browser stores snippets of code in its cache to improve performance. However, sometimes outdated or unnecessary data can linger in the cache, causing disruptions to website functionality. You can safely clear the cache, allowing the browser to rebuild everything needed for a website or application to function properly: